Frequently Asked Questions

Everything you need to know about our premium heating solutions.

What is the standard shipping time for AIZO heaters?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

Do your heating products come with a warranty?

Yes, all AIZO Quality Heating products include a comprehensive 2-year manufacturer's warranty that covers defects in materials and workmanship.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.

Are AIZO heaters energy efficient?

Absolutely. Our units are engineered with advanced thermal technology to maximize heat output while minimizing electricity consumption, helping you save on monthly utility bills.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna.

How do I choose the right size heater for my room?

We recommend approximately 10 watts of heating power for every square foot of space. You can also consult our digital Sizing Guide located on each product page for specific recommendations.